An Artificial Intelligence (A.I.) platform built to be contextual and proactive, providing businesses the tools to develop human-like conversational experiences.
The Omega platform is AN infrastructure, a device and is channel-agnostic, offering voice, text, and rich accessible customer experiences.
The core engine encompasses the following in delivering solutions for both businesses and consumers.
Machine learning models that combines content, multimodal dialogues, brand storytelling and behaviour patterns to deliver human like conversational capabilities.
Deep cross domain knowledge that is fused to deliver a seamless experience by passing and sharing common traits across services.
Allowing users to opt-in and benefit from personalized notifications derived from the use of predictive analytics and usage patterns.
Businesses have full control in protecting their customer data by installing the relevant services within their own server instances.